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1. Organiser Information:

  • Event name: Poppyfield Singer’s Retreat

  • This event is hosted by EM:CAS (a trading name of Moorhouse & Co. LTD)

  • Date: 24th-26th July, 2026

  • Location: Poppyfield Stables, Tingewick Road, Gawcott, MK18 4DN

  • Attending this event constitutes agreement to these terms and conditions.

 

2. Eligibility

  • Participants must be aged 18+ years old on 24th July, 2026

  • By attending the retreat, you confirm that you are physically and mentally able to attend and take part.

  • Any relevant health, wellbeing, or allergy information should be disclosed ahead of the retreat.

 

3. Event description

  • The retreat provides professional vocal coaching, masterclasses, workshops, and group and solo singing activities.

  • This retreat is intended for education, skill development, and enjoyment.

  • The retreat is not an accredited course and no licence or recognised qualification is awarded for attendance.

  • The organiser reserves the right to reasonably alter the event timetable, session content, group sizes, and activities.

  • Attendance and participation in retreat activities is voluntary. Participants may choose not to attend or participate in any specific activity.

 

4. Booking & Payment

  • The event is ticketed, with retreaters purchasing their tickets ahead of the event.

  • Solo Retreater Ticket Price: £270 per solo retreater

  • Available discount option: Bring-a-friend Discount, offering a pair (2) of singers to attend together for £200 per person.

  • Your booking is confirmed as soon as your ticket payment has been received.

 

5. Cancellation and Refunds

  • In the event of cancellation by the participant after 3rd July 2026, refunds may not be issued.

  • In the event of cancellation by the organisers, all fees paid will be refunded in full.

  • Non-attendance at individual workshops, sessions, or activities does not entitle participants to a partial or full refund.

  • Disagreements regarding creative direction, personal preference, or group dynamics do not constitute grounds for a refund or cancellation of payment obligations.

  • Should the retreat become subject to circumstances beyond their reasonable control, including but not limited to severe weather, natural disasters, illness, government restrictions, utility failures or other unforeseen events, the organiser reserves the right to amend the programme, postpone or cancel the retreat as necessary. Participants will be notified as soon as reasonably practicable with alternative arrangements being offered if possible or refund options if not. The Organiser is not responsible for any additional costs incurred by participants, such as travel or other personal expenses. 

 

6. Additional guests

  • Retreaters may request to bring additional guests with them to the retreat. The request must be made in writing at least 7 days prior to the retreat start date.

  • If additional guests are approved, all guests must complete a ‘Guest Form’ ahead of the retreat.

 

7. Free camping

  • Retreaters may choose to camp on-site, free of charge. 

  • Retreats are hosted on private land, it is not a registered or licensed camp-site.

  • There is electricity, running water, portable toilets, and showers on-site for campers to use. These facilities are shared.

  • Retreaters that choose to camp do so at their own risk. The organisers/landowners accept no liability for any loss, theft, damage, injury, accident, or inconvenience arising from camping or use of the site, except where liability cannot be excluded by law.

  • Campers are responsible for bringing suitable camping equipment and supplies, leaving the area clean and tidy, respecting other visitors, neighboring properties, and the environment, and complying with instructions given by the organisers.

 

8. Meal ingredients

  • Retreats are self-catered, with meal ingredients provided for retreaters. 

  • Ingredients will be provided for the following meals: Friday: Dinner, Saturday & Sunday: Breakfast, Lunch, Dinner

  • Example of meal ingredients: Breakfast: Cereals, fruit, yoghurt, Lunch: Sandwich/wrap options, salads, picnic ingredients, Dinner: Sandwich/wrap options, salads, picnic ingredients, BBQ options.

  • Retreaters are responsible for informing the organisers in advance of any allergies, intolerances, or dietary requirements. While reasonable efforts will be made to accommodate these where agreed, the organisers cannot guarantee that food ingredients are free from allergens or cross-contamination. Those will allergies should take reasonable precautions.

  • Retreators consume all food and ingredients at their own discretion and are responsible for ensuring that the food they eat is handled safely and cooked thoroughly.

  • The organisers accept no liability for illness, allergic reactions, or other issues arising from the preparation or consumption of food, except where liability cannot be excluded by law.

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9. Animals & Site

  • Retreaters must not touch, feed, or enter the pens/fields of the on-site animals unless accompanied and instructed to do so by the retreat host.

  • Feeding animal inappropriate food or approaching them without supervision may pose risks to both the animals and the retreaters.

  • Retreaters are required to remain within the designated retreat areas at all times unless prior permission has been given by the retreat host. Entering other areas of the site is strictly prohibited.

  • Any retreater that compromises the safety of themselves, others, on-site animals, or the operation of the retreat may be asked to leave without refund.

 

10. Health, Safety, and Wellbeing

  • You confirm that you are physically and mentally able to take part in the retreat.

  • You agree to disclose all relevant medical conditions, allergies, or additional needs in advance via the registration form which will be sent via email to the contact details provided.

  • You are responsible for the storage, administration, and management of any required medication, unless otherwise agreed in writing with the organisers.

  • You agree to emergency services being contacted on your behalf if necessary.

 

11. Vocal Health

  • Retreaters are responsible for singing within their own physical limits.

  • Any existing vocal health concerns, diagnoses, or injuries should be disclosed ahead of the retreat.

  • Retreaters should stop their vocal use if they experience strain or pain.

  • Coaching is educational and does not replace medical advice from an appropriate healthcare professional.

 

12. Acknowledgement of Risk

  • By attending the retreat, participants acknowledge that they do so voluntarily and accept responsibility for their own health, safety and personal belongings throughout the retreat.

  • Participants understand that the retreat takes place on private land and may involve inherent risks associated with outdoor environments, shared accommodation and participation in singing and related activities. 

  • By attending, participants accept these ordinary risks and agree to exercise reasonable care for their own wellbeing and that of others.

 

13. Liability

  • Retreaters are responsible for ensuring that the retreat and related environment is suitable for their own physical and emotional needs.

  • Nothing in these Terms and Conditions excludes or limits the Organiser's liability where it would be unlawful to do so.

  • Subject to the above, the organisers, facilitators, and land owners shall not be liable for any loss, damage or injury arising from participation in the retreat except where caused by their negligence. The organisers, facilitators, and land owners are not responsible for the loss, theft or damage of retreaters’ personal belongings.

 

14. Conduct

  • Participants are expected to treat fellow retreaters, the organisers, facilitators, land owners, the property and the surrounding environment with respect at all times. Everyone is responsible for helping to create a safe, welcoming and supportive atmosphere.

  • Alcohol may be consumed responsibly during the retreat. Participants are expected to drink in moderation and behave respectfully at all times. 

  • Participants are responsible for complying with all applicable laws relating to the consumption of alcohol and the operation of vehicles. 

  • The organiser reserves the right to ask any participant whose behaviour is disruptive, unsafe or inappropriate to leave the retreat.

  • Smoking and vaping are permitted only in designated outdoor areas and must not take place around other retreaters or in shared indoor spaces. Participants are expected to dispose of cigarette ends and other waste responsibly.

  • The use or possession of illegal drugs or other illegal substances is strictly prohibited. Any participant found to be using or in possession of such substances will be asked to leave the retreat immediately and will not be entitled to a refund. 

  • Participants who behave in a way that is abusive, threatening, discriminatory, unsafe or causes significant disruption to the Retreat may be asked to leave without a refund.

  • The organisers reserve the right to remove any participant whose behaviour is disruptive, unsafe, or inappropriate. In such cases, no refund will be issued.

 

15. Removal from the retreat

  • In addition to any aforementioned reasons for removal, the organiser also reserves the right to require retreaters to leave for reasons including, but not limited to, behaviour that creates a safety risk, is abusive or threatening, disrupts the retreat, disrupts on-site animals, or damages property.

  • Refunds will not be issued if retreaters are required to leave due to their own conduct.

 

16. Property damage

  • Retreaters agree to pay for damage caused by negligence or intentional conduct.

 

17. Photography and recording

  • Participants are welcome to take photographs for their own personal use, provided they have the consent of anyone who appears in the image.

  • Audio or video recording of teaching sessions or other retreat activities is not permitted without the organiser's prior permission.

  • Photographs and video recordings may be taken during the retreat and may be used by EM:CAS for promotional purposes.

  • You may opt out of the use of your image/audio by notifying the organisers in writing prior to the start of the retreat.

 

18. Intellectual property

  • All teaching materials, exercises, handouts and coaching methods remain the intellectual property of EM:CAS (Moorhouse & Co. LTD) and may not be copied, reproduced, distributed or used for commercial purposes without prior written permission. 

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19. Confidentiality

  • The retreat is intended to provide a safe and supportive environment in which retreaters and organisers may choose to share personal experiences. Retreaters are asked to respect the privacy of others and to treat anything shared during the retreat as confidential unless they have the express permission of the individual concerned to share it elsewhere.

  • While the organiser encourages all participants to respect one another's privacy, confidentiality between participants cannot be guaranteed.

 

20. Insurance

  • Retreaters are responsible for arranging their own insurance where appropriate. This may include travel, accommodation, cancellation, and personal belongings insurance. The organiser is not responsible for any costs or losses incurred by participants in relation to travel, accommodation, or personal property. 

 

21. Privacy and data

  • The organiser will collect and process participants' personal information only as necessary to administer the retreat, communicate with participants, and meet any health, safety or legal obligations.

  • Personal information will be handled in accordance with applicable data protection laws and will not be shared with third parties except where necessary to deliver the retreat, where required by law, or in the event of an emergency.

  • By booking the retreat, participants consent to the organiser processing their personal information for these purposes.

  • Information will not be shared with third parties except where required by law, in the event of an emergency, or with explicit consent.

  • Information about how personal data is collected, used, stored and protected can be found in the organiser's Privacy Policy, available on the EM:CAS website (www.em-cas.com/privacy-policy).

 

22. Feedback, concerns or complaints

  • The organiser will be present on-site throughout the retreat and participants are encouraged to raise any questions, concerns, feedback or issues directly with the organiser at any time during their stay.

  • The organiser is available to listen and respond to concerns as they arise, with the aim of resolving issues promptly and ensuring that participants feel safe, supported and able to enjoy their experience.

  • If a concern cannot be resolved during the retreat, or if a participant wishes to raise a formal complaint afterwards, they should contact the organiser using the contact details below:

  • Email: info@em-cas.com

  • The organiser will review the matter and respond within a reasonable timeframe.

 

23. Governing law

  • These Terms and Conditions and any disputes or claims arising from them or the retreat shall be governed by and interpreted in accordance with the laws of England and Wales.

  • The courts of England and Wales shall have exclusive jurisdiction to resolve any disputes arising in connection with these Terms and Conditions or the Retreat.

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